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Thursday, October 15, 2009

Tenant Contact Information

By Cody Scholberg

Finally, you are in charge of the building. You can call yourself "the landlord." First thing on your checklist is to collect your new tenant's information; you will need to be able to contact them.

The first and most important thing to remember is that you must smile. Always, always smile.

Worry not, for collecting information from tenants is quick and easy, usually. You are in charge, and you must remember this. Do not forget that you are the boss. That being said, don't be a jerk either. Be firm, fair, and friendly. Do not forget these three Fs.

Fill your voice with confidence and stand up straight. If you lack either of these qualities, you will be stamped upon in the landlording business. Tenants will take advantage of you and treat you with no respect if they see that you are a coward. If you are a coward, then fake it.

Tenants like, respect, and desire a landlord that knows what he is doing; they desire a landlord who is in control of the situation. Be sure that you are coming off like this. Also, don't forget to smile.

Just ask them for their information, that's all. Occasionally, you'll have a tenant who seems suspicious at your asking their information. Gently explain to them the reasons why you need it.

For example, if you are asking for their cell phone or work number, ask them if they would like to be notified if there was a fire or a creep lurking outside their windows.

You can assure them that, without their social security numbers, their on-time payments will not be reported to the credit bureaus. You will need to check their payment histories as well to know what kind of tenants you are dealing with. Do not forget to smile.

If you encounter any resistance, let them know that it is for their own benefit. If they do not want to give out their phone numbers for fear of receiving harassing or telemarketing phone calls, assure them that you will take every precaution you can to keep their number from getting out. And, be sure to smile.

If you just cannot get the information out of them, forget it. It is not worth fighting with them.

You can ask other sources, the previous landlord, etc. for their information. You can, without much effort, find their information from other sources.

After you get their information, put it away in a safe place. Congratulations! That was not too bad, was it? - 23222

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